#Steam refund policy Pc#

You will then be given a list of your “Recent products” (namely, games). To begin, head to and enter your Steam login details. In the case of Steam refunds, we have three main players: the customers, Steam itself (or Valve, its owner) and the developers (and. Note that, if you’ve been naughty and have been banned by the Valve Anti-Cheat system (VAC) for a certain game, you automatically lose your right to a refund. But this is the theory, and theory is a mirage of perfection. Unredeemed gifts (within 14 days and with less than two hours of gameplay).Steam’s refund policy is typically that if a player has logged more than two hours in the game or is requesting a refund after 14 days since purchase, they. Steam Wallet (within 14 days, if none of the funds have been spent) Reddit user Roboserg posted screenshots showing that Steam issued them a refund as a customer service gesture even though Roboserg had more than two hours of total game time logged.Bundles (if the usage time is less than two hours and nothing has been transferred).Steam hardware (within 30 days after delivery).Preordered titles (within 14 days and with less than two hours of gameplay).Steam's refund policy is like that of the Epic Games Store, though many people consider the former to be the superior game. Valve will, upon request via, issue a refund for any title that is requested within 14 days of purchase and has been played for less. Now, it's quick and easy to request a refund on any Steam purchase thanks to its fair refund policy. If you put in too many refund requests, Steam will let you know that as of late, youve put in quite a few requests. Downloadable content, or DLC (if the base game has been played for under two hours since you bought the extra content) In the early years of Steam, its refund policy was murky, and you had to deal with slow customer service representatives.If you purchase the game more then 14 days ago or have more then two hours of playtime, then Valve can refuse the refund. The 14 days if from when you purchased the game on Steam, not 14 days from the game's release. Refunds also apply for the following – although there are the usual caveats… Steam’s refund policy has been a godsend, and generally allows you to get a refund for anything you have had for less than two weeks and have played for under two hours. Released as in not a pre-order or pre-purchase. Emika Games, the lone developer behind games like the recently-released Summer of ‘58, has decided to leave game development for an indefinite time after Steam’s two-hour refund policy. The game must have been played for under two hours.It must be within 14 days of the purchase.You can still try to get your dosh back if you don’t meet the criteria, but it will be more difficult. Naturally, Valve has a few criteria you have to fulfil. But, never fear – Valve, the company behind Steam, makes it surprisingly easy to get your money back.

#Steam refund policy Pc#

You’ve splashed out £50 on the latest blockbuster video game, but something’s wrong: maybe your PC can’t handle it, you accidentally bought the wrong title or you simply don’t like the gameplay.